Dial 211. Get Connected. Get Help.

If you need help finding health and human services in Berks County,
make 211 your first call for help.

Call Now

211 is Berks County’s lifeline for help.

In a crisis, in a disaster, in a pandemic, 211 is here to help every person in our community connect to essential services. Dial 211, text your zip code to 898211 or live chat or search at pa211east.org to find information on broad range of services including:

  • Housing
  • Utilities
  • Child care
  • Food pantries
  • Elder care
  • After-school programs and more

A trained information and referral specialist will answer your call or text 24/7 and ask you a series of questions in order to understand your unique needs. Help is available in multiple languages and is completely confidential.

Related: 211 Gives People a Toolkit of Knowledge, Five Things to Know About 211

In 2020, more than 9,429 Berks County calls were received by 211, a 42% increase over the previous year. Learn more at pa211east.org