Donor and Digital Communications Manager

Join Our Team
Donor and Digital Communications Manager

United Way is committed to doing right, right here, and if it’s important to you to make a difference in Berks County this may be the position for you.

Join a team that is driven by leading positive community impact and building strong relationships. To support this work, we are looking for a full-time team member who will demonstrate a passion for the overall mission of United Way. The position will serve in the Marketing/Communications division and develop high-impact communications to engage donors, increase retention and demonstrate the impact of their support.

What does it take to succeed in this position?

  • Exceptional writing and editing skills
  • Digital marketing experience
  • Familiar with CRM systems
  • Creative thinker
  • Collaborative relationship-builder and high-level of energy and initiative
  • Commitment to creating an optimal donor experience

Do you want to learn more? As the Donor and Digital Communications Manager, you will focus on optimizing the donor and brand experience, with key assigned responsibilities including:

  • Manage and create content for organizational audiences across all touchpoints and digital platforms
  • Manage and support donor journey strategies
  • Monitor communications performance
  • Collaborate in the production of multimedia storytelling assets, including videos, blog posts, infographics, campaign microsites
  • Write, edit and package materials to resonate with donors and identified audiences to inspire engagement and growth
  • Tailor storytelling to different donor personas, interests and giving levels
  • Partner with internal teams, volunteers and vendors to ensure messaging is clear and aligned with United Way brand

We are looking for an individual possessing:

Bachelor’s degree in marketing, communications, digital marketing or related field. At least 2-4 years of related experience, along with Adobe Creative Suite, MS Office tools, Mailchimp, Canva, and video editing software experience.

A few more details about us:

We work hard in a fast-paced environment, and our favorite part about United Way of Berks County is our people. You will work with amazing, compassionate, dedicated …and fun… people!

  • Our office is modern and new, with comfortable work spaces and collaborative areas.
  • The office is connected directly to a covered parking garage, and it is located in Reading, across from the GoggleWorks Center for the Arts and the R/C Reading Movie Theatre.

If you believe your skills and experience are the right fit for this position, here’s how to apply:

Interested candidates should apply to the position via Indeed or send resume to: unitedway@uwberks.org with the subject line: “Donor and Digital Communications Manager.”

Learn more about United Way of Berks County
Equal Opportunity Employer